Terms and Conditions

The following terms and conditions (collectively, these “Terms and Conditions”) apply to your use of tourstoniagarafalls.com, including any content, functionality and services offered on or via tourstoniagarafalls.com (the “Website”).

Please read the Terms and Conditions carefully before you start using C U TOURS INC., because by using the Website you accept and agree to be bound and abide by these Terms and Conditions. Queen Tour is a registered name under C U TOURS INC.

These Terms and Conditions are effective as of January 1, 1994 until this day. We expressly reserve the right to change these Terms and Conditions from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this Website and these Terms and Conditions from time to time and to familiarize yourself with any modifications. Your continued use of this Website after such modifications will constitute acknowledgement of the modified Terms and Conditions and an agreement to abide and be bound by the modified Terms and Conditions.

Tour Payment, Refunds and Cancellations

C U TOURS INC. allows the option to pay for your tour with pre-payment via credit or debit.

Purchases that are pre-paid require cancellation with 24 hours notice from the departure time in order to receive a 100% full refund. Cancellations after this time will be considered "no-show" and not be refunded.  Our policy for "no-show" bookings is that we can reschedule your tour depending on availability. You must email us at 10:00 PM the evening before your new travel date to check availability, and at our discretion, if we believe we will have extra spaces, we may allow you to reschedule. We regularly sell out so this is not a guarantee. 

No-Show or Late Attendance

Refunds will not be given to those who do not report to the pickup time that has been emailed to them and that is stated on our website. Our bus departs on time so you need to arrive early to ensure you don’t miss the stated time.  Those who do not report to the bus at the stated time during the tour will be left at the destination to respect our other passengers' time. No refund is available for those who do not return with the tour group or who are late. Our offices can be contacted AS SOON AS POSSIBLE at 416-792-7968 if you are lost, or emailed at [email protected].

Lost Items

We are not responsible for any items lost, stolen or misplaced during the tour. We do our best to lock and protect our buses. If you leave something inside of the bus and it is lost or stolen, we cannot provide compensation. Do so at your own risk. We are not able to ship or return forgotten items. Make sure to check the bus for all your belongings. If you forget something you can meet us on our next available tour day in the morning, at one of our designated pick-up locations.

Respect Policy

We organize group tours and it is crucial that everybody on the tour shows respect to other passengers, to the tour guide and to the vehicle. Communication must always be in a respectful and appropriate way with others in the tour group, our staff and everybody else we come across that day. You should be on time at each stop to respect other people's time and schedule. Open food and drinks are not allowed on the bus - they can have smells, create a mess or cause allergies. Closed bottles and pre-packed food that is contained are allowed on the bus. If anybody is demonstrating any sort of disrespectful behaviour towards our staff, guests, vehicles or in any other way, we reserve the right to remove you from the tour group. We will not be responsible for any financial or other loss incurred as a result of you being removed from the tour group for disrespectful behaviour. 

Intellectual Property

By accepting these Terms and Conditions, you acknowledge and agree that all content presented to you on this Website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of C U TOURS INC.

You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this Website in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this Website.

Third Party Websites

This Website may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These websites may contain information or material that some people may find inappropriate or offensive.

These other websites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the Website or party by us, or any warranty of any kind, either express or implied.

Disclaimer of Warranties, Limitations of Liability and Indemnification

Your use of C U TOURS INC. is at your sole risk. The Website is provided “as is” and “as available”. We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for damages, direct or consequential, resulting from your use of the Website, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limites to attorney’s fees) arising from your violation of any third-party’s rights. You acknowledge that you have only a limited, non-exclusive, nontransferable license to use the Website. Because the Website is not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party’s property or information.

Term and termination

This Terms and Conditions will become effective in relation to you when you create a C U TOURS INC. account or when you start using the C U TOURS INC. and will remain effective until terminated by you or by us.

C U TOURS INC. reserves the right to terminate this Terms and Conditions or suspend your account at any time in case of unauthorized, or suspected unauthorized use of the Website whether in contravention of this Terms and Conditions or otherwise. If C U TOURS INC. terminates this Terms and Conditions, or suspends your account for any of the reasons set out in this section, C U TOURS INC. shall have no liability or responsibility to you.


C U TOURS INC. may assign this Terms and Conditions or any part of it without restrictions. You may not assign this Terms and Conditions or any part of it to any third party.

Governing Law

These Terms and Conditions and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of the ca without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of ca.