Tour Guide / Bus Operator Job Posting

Location: Toronto - North York, Driving to Niagara Falls

Job Types: Full-time, Part-time, or Permanent

Job Window: Currently hiring for: Full-time Summer, Year-round Backup Staff

About Us

We are Toronto’s leading Niagara Falls tour operator, offering day tours, evening tours, and Niagara-on-the-Lake tours since 1994. Our team is passionate about delivering exceptional customer experiences, from booking to drop-off. Learn more at QueenTour.ca or follow us on Instagram @QueenTourNiagara.

Key Details:

  • We are looking to hire staff for the busy summer season, from around May to October 31
  • Looking for someone who can ideally work 2 to 4 twelve-hour shifts per week
  • MUST be able to provide a Letter of Experience from a previous bus insurance policy showing three or more years of driving experience; you will not be insurable without this
  • We will train you if you have never done tours before; you should be comfortable organizing a group of 20 to 30 people and providing commentary, taking their photos, etc.

Schedule Options: DAY TOUR or NIGHT TOUR

Day Tour:

  • 6:15 AM: North York to pick up bus
  • 8:00 AM: Depart Downtown Toronto to Niagara
  • 10:00 - 3:00 PM: Tour guiding, with approximately 2 hours of break time
  • 6:45 PM: Finish your day back in North York

Night Tour:

• 11:00 AM: North York to pick up bus
• 1:30 PM: Depart Downtown Toronto to Niagara
• 10:30 PM: Depart Niagara Falls
• 1:00 AM: Finish in North York

Responsibilities and Duties include:

  • Drive the bus safely and in accordance with the Highway Traffic Act (including completing your daily inspection every morning)
  • Manage customer questions during the tour
  • Share knowledge about Toronto and Niagara Falls with live commentary during the bus ride, in a fun and engaging way, and then in Niagara Falls
  • Be accountable for passenger safety and communicate with them by text/call when needed
  • Clean the bus at the end of the day (sweep floors, windex windows)

Qualifications and Skills:

  • Must have a valid bus driving license (F or higher required)
  • Minimum 3 years of commercial bus driving experience in Canada and **the ability to get a letter of experience from a previous insurer** (required)
  • Clean driver's abstract with no major infractions: a current copy of your driver's abstract will be requested (required)
  • Must be fluent and clear in spoken English
  • Reference will be requested from a previous employer*

Compensation:

  • $300 - $350 per shift in base pay
  • Anywhere from $50 to $250 in gratuities and bonuses per day
  • Total will usually be around $400 to $600 per day

Apply

We'd love to hear from you if you’re an experienced bus operator with bus driving experience and an interest in expanding your career into being a tour guide. Please send your resume and a brief cover letter highlighting your relevant experience. We look forward to welcoming you to our team!