Careers at Queen Tour Niagara

Job Openings

We aim to be the world’s best tour operator and the best place to work for tour guides.
If you care about hospitality, safety, and doing things properly, explore our open roles below.

Operating since 1994
Trusted Niagara Falls tour operator with a focus on service and reliability.

People-first culture
We want this to be the best place to work for everyone, from office to drivers.

Guest-first execution
Clear communication and smooth operations, with attention to detail every day.

Open roles

Tip: open a role to view requirements and apply on the job page.


Reservations Manager

Remote
Operations
Guest Support

Oversee reservations flow, customer communication, and scheduling coordination to keep daily tours running smoothly.

  • Strong communication and organization skills
  • Experience with bookings, dispatch, or tourism operations
  • Calm problem-solving in a fast-paced environment


Tour Guide / Bus Operator

Guest-facing
Safe Driving
Toronto ⇄ Niagara

Drive and guide tours while keeping the day on-time, engaging, and safe from pickup to drop-off.

  • 3+ years of recent bus driving experience
  • Great communication with guests and operations
  • Strong attention to timing and safety


Step-on Tour Guide

Storytelling
Guest Experience
Toronto

Bring Niagara to life with confident, engaging commentary while managing pacing and group energy.

  • Strong presence, pacing, and group control
  • Confident with itineraries and guest questions
  • Warm, professional communication

How we hire

Apply on the role page. We review applications when a role becomes available and follow up with qualified candidates.

Have questions about our tours?
Learn more about Queen Tour Niagara.

Careers FAQ

Where are roles based?
Most shifts start around Toronto pickup routes and operate tours to Niagara Falls, depending on role and schedule.
What should I include in my application?
Include a short intro, relevant experience (tourism, guiding, driving, customer service), and your availability. For driving roles, include your license class and driving experience.
I have a question before applying. Who do I contact?
Use our contact page and include the role name so we route it correctly:
Contact us.